Leadership qualities and communication skills key to unit’s success
A nursing assistant has been improving care for patients with a learning disability and co-existing mental health problem through her infection-control role.
Louise Brown, a support worker at Hertfordshire Partnership University NHS Foundation Trust, is a finalist in the RCN-sponsored Nursing Assistant category of the RCNi Nurse Awards 2016, the profession’s top accolade for nursing excellence.
Louise has been nominated for her work improving and developing infection-control practices in a specialist in-patient assessment and treatment unit for people with learning disabilities and co-existing mental health problems.
Her work as an infection prevention and control practitioner contributed to the organisation’s recent ‘good’ rating from the Care Quality Commission.
Louise is an informative and decisive voice and ensures the multidisciplinary team is aware of, and then implements, trust policies and procedures.
As well as her can-do attitude and down-to-earth professionalism, Louise has excellent leadership and communication skills, patience and understanding.
She implements infection prevention and control audits and helps develop procedures and audit tools to meet new challenges, such as the admission of a patient who was PEG-fed, ensuring staff are aware of the necessary practices.
She spends considerable time identifying and improving the general environment to improve service-users’ experience.
Louise says: ‘When I heard I had been shortlisted, I was incredibly proud and honoured, first to be nominated and then to reach the finals.
‘I work with a vulnerable and often challenging group of individuals but feel the work does really support service users in their recovery, and that as a team we provide high quality personalised care.’
About the sponsor
Royal College of Nursing
In 2016 the Royal College of Nursing celebrates a centenary as the voice of the profession. From its original educational and professional objectives, the college has grown into the largest professional union for nursing with more than 430,000 members including nurses, midwives, healthcare support workers and students. It continues to campaign across the UK and internationally, influencing policy and practice for the benefit of nursing staff and their patients. Sponsoring the Andrew Parker Student Nurse Award tonight is just part of the college’s commitment to supporting nursing excellence for 100 years more.