Community Nursing Award finalist: Clinical Training Team

Community Nursing Award finalist: Clinical Training Team

Bupa Home Healthcare

The team has implemented a programme bringing improved and consistent practice to patients being cared for by a UK-wide team of nurses. Clinical training managers Jo Camp and Amy Smith wanted to address the lack of consistency in practice, as well as support their 250-plus nurses working alone. They introduced the team of trainers to promote best practice, devising more than 50 competency documents and standard operating procedures, as well as new documentation to use in patients’ homes. The trainers regularly join nurses on patient visits and new starters have a four-day induction. Feedback shows that patients have noticed an improvement in care and nurses report feeling more supported.

Picture credit: Tim George

The Community Nursing Award is supported by Primary Health Care and sponsored by Superdrug.



Superdrug’s purpose is simply to be the best in everyday accessible beauty and health. Superdrug has an estate of more than 800 stores, and employs 12,500 colleagues. At the moment, 200 stores have pharmacies, with pharmacy consulting rooms. Superdrug also has 24 stores with nurse clinics offering health checks, travel vaccinations and much more. The health and wellbeing offering ensures that Superdrug customers receive accessible, professional advice, always given in a friendly and confidential environment. Health care is an integral part of Superdrug’s business, and it is committed to offer customers the best service and advice on the high street. Find out more at