Bank Nurse Award finalist: Lauren Duncan

Bank Nurse Award finalist: Lauren Duncan

Staff nurse, NHS Greater Glasgow and Clyde

Lauren has played a central role in improving services at Stobhill Hospital’s ophthalmology department through hard work and a great rapport with patients. Lauren offers counselling and education to patients with sight difficulties and signposts support services. She has improved paperwork to
increase care consistency and devised systems to make case note information more accessible. She has taken on a six-month patient notes and information project, and helps ensure the clinic meets infection control and health and safety guidelines. Lauren also takes on tasks identified by audits. She was nominated by charge nurse Emma Stalker: ‘Lauren is a huge asset. She is professional, caring and compassionate, and works any shifts asked of her. By knowing we have her full support we are able to plan and expand services that would otherwise not be possible.’

Picture credit: Mike Wilkinson

The Bank Nurse Award is supported by Nursing Standard and sponsored by NHS Professionals.

NHS Professionals

NHS Professionals logo

NHS Professionals is the leading provider of managed bank services to NHS trusts. We are 100% committed to the values and principles of the NHS. We are solely owned by the Department of Health, and our entire focus is on working in partnership with Trusts – helping them spend money more carefully on their temporary workforce, while improving the quality of patient care. We work with more than 100 hospitals, and any surplus we make is put back into the NHS.