News

Confidence in NHS complaints system could ‘dissipate completely’, warns former charity head

Former Patients Association chief executive Katherine Murphy explained to Nursing Standard her decision to leave her post.
Posted 26 June 2017 - 16:04
Katherine_Murphy
 

Related articles

Capturing patient feedback to improve healthcare services

Strategies for gathering feedback and how to use it in quality improvement projects
17 Jun 2024
Free

Conflict in healthcare: how to resolve issues calmly and safely

Tips on defusing conflicts, responding to aggression and the importance of staying calm
19 Apr 2024

Letby inquiry: hundreds of nurse whistleblowers want to take part

NHS Whistleblowers group wants staff to have their say on culture around raising concerns
21 Mar 2024

Negligence complaints: your potential role in the NHS Resolution process

What to expect from mediation, plus tips on how to prepare to give evidence
07 Dec 2023
5 Most Read Articles

NHS pay: could strikes be back on the agenda after rejection of 5.5% award?

RCN members’ clear message: this year’s pay rise is short-changing us
07 Oct 2024

Nurse burnout busters: my staff retention to-do list for managers and nursing employers

Here’s how to give newly registered nurses – and all nurses – the workplaces they deserve 
13 Aug 2024

Why are so many newly registered nurses struggling to find jobs?

High vacancy rates should mean new nurses have ample job options, but that’s not the case
12 Aug 2024

Nurse pay: how do you make your band 5 salary stretch?

With the RCN pay offer consultation due to end, we talk to four nurses about how they cope
16 Sep 2024

Mpox: should UK be worried and are nursing staff at increased risk?

How to spot signs, identify risk factors and understand the treatment options
20 Aug 2024
Journals
Other RCNi websites