Analysis

Compassionate leadership in nursing: how to make it a reality

Empathetic and inclusive leaders enable teams to achieve better outcomes for patients, but can be hard to find in the hierarchical organisations of the NHS

Empathetic and inclusive leaders enable teams to achieve better outcomes for patients, but can be hard to find in the hierarchical organisations of the NHS

  • There is growing evidence that a compassionate leadership style results in staff delivering higher-quality care
  • Hierarchical nature of the NHS can make it difficult for inclusive leadership to take root, but some employers are exemplars of good practice
  • Compassionate leadership should be practised by nurses at all levels

Compassionate leadership is good for staff and good for patients, with a growing evidence base that it results in staff being more motivated and delivering high-quality care.

In stark contrast to autocrats, compassionate

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