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How to encourage and act on feedback from people with learning disabilities

Learning disability nurses and campaigners offer advice on improving care

Learning disability nurses and campaigners offer advice on improving healthcare services for everyone

  • Care Quality Commission says about half of people with learning disabilities and/or autism are reluctant to give feedback about their care
  • Creating a system and culture that encourages health and social care staff to be confident about asking for service-user feedback is key
  • Making reasonable adjustments for service users when seeking their feedback should be a main consideration, say Mencap campaigners

Nearly half of people

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