Communication strategies to support people experiencing mental health issues
Refresh your knowledge of approaches such as empathy, active listening and validation
Uncivil behaviour
Your quick-read article summary
Managing uncivil behaviour in the workplace
Action plan for colleagues and teams to recognise and act on workplace incivility
Managing uncivil behaviour in the workplace
Action plan for colleagues and teams to recognise and act on workplace incivility
Communication in leadership
Your quick-read article summary
A practice template for communicating with families of people with learning disabilities
Developing practice templates can help outline care standards and develop a rapport with families
How to take a comprehensive patient history
The importance of taking a patient history effectively as part of the diagnostic process
How to take a comprehensive patient history
The importance of taking a patient history effectively as part of the diagnostic process
Evaluating a compassionate communication skills training course for healthcare staff
Reflecting on the importance of compassionate communication in cancer care
Getting patient and colleague names right – and why it matters
Mispronouncing names can make people feel excluded. Find out how to correct it
Getting patient and colleague names right – and why it matters
Mispronouncing names can make people feel excluded. Find out how to correct it
The role of communication in effective nurse leadership and patient care
Mastering verbal and non-verbal communication to fully understand patients’ needs
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How nurses can build their confidence at work
We discuss what is meant by confidence and steps that nurses can take to improve it
How can nursing teams improve communication between generations?
Five nurses on the learning opportunities in teams with different levels of experience
How can nursing teams improve communication between generations?
Five nurses on the learning opportunities in teams with different levels of experience
Why I wanted to be a nurse leader and how I achieved it
A new online programme is helping overseas nurses progress in their UK careers
How to harness self-awareness to build better working relationships and patient rapport
Do you know how your personality type affects how you communicate and interact at work?
Supporting nurses in acute and emergency care settings to speak up
How nurses can overcome barriers to raising concerns with senior clinicians in acute and emergency...
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Tips on finding a role that suits you, your skills and leadership style
Surface-acted empathy can function as a compassionate tool but should not replace empathic...
Four nurses using their skills on sets and in scripts share what it takes to succeed
It enables leaders to connect with their teams, build trust and foster collaboration
Tips on developing assertiveness skills, and phrases to use in difficult situations