active listening

In nursing research, a commitment to listening is most evident in qualitative inquiry

Honouring voice: viewing qualitative data analysis as an ethical practice in research

Why you should pay attention to the ethical significance of research’s analytic phase

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Active listening in nursing: nurse sitting with a service user, making eye contact as he talks

Art of listening: how to understand what someone is really telling you

Tips to help you learn and practise this fundamental communication skill

Students
Using emotional intelligence to develop and lead collaborative nursing teams

Using emotional intelligence to develop and lead collaborative nursing teams

It enables leaders to connect with their teams, build trust and foster collaboration

Clinical
Exploring the care work and personal need narratives of older carers

Exploring the care work and personal need narratives of older carers

Nurses need to understand how care work is conceived within the home and what needs then arise

CPD articles
Pastoral care in nursing: nurse smiles broadly at bedside of a child in hospital 

Person-centred care: assessing a patient’s spiritual needs, and how chaplains can help

Build your knowledge, confidence and communication skills to deliver pastoral care

Students
Nurse leadership: nurse looks positive and engaged listening to colleague
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Becoming an effective leader: tips to help you develop the skills you need

Tips on active listening, conflict resolution and other issues you’re likely to face

Podcast
Active listening helps nurses to develop effective therapeutic relationships with patients and service users
Free

Therapeutic relationships: listening skills for effective communication

Our podcast discusses how to overcome the barriers to listening effectively

Podcast
CPD focus: importance of listening in developing therapeutic relationships

CPD focus: importance of listening in developing therapeutic relationships

Professional learning designed to suit your busy schedule

CPD articles
CPD focus: importance of listening in developing therapeutic relationships

CPD focus: importance of listening in developing therapeutic relationships

Professional learning designed to suit your busy schedule

CPD articles
Skills for communicating effectively with people who have mental health issues

Communicating effectively with people who have mental health issues

Understand how developing rapport can promote a person-centred approach

Clinical
Communication strategies to support people experiencing mental health issues

Communication strategies to support people experiencing mental health issues

Refresh your knowledge of approaches such as empathy, active listening and validation

Clinical
How to take a comprehensive patient history

How to take a comprehensive patient history

The importance of taking a patient history effectively as part of the diagnostic process

How to

How to take a comprehensive patient history

The importance of taking a patient history effectively as part of the diagnostic process

Communication skills that support nurses to provide person-centred care

Learn about different models to support effective non-verbal and verbal communication

Heart attack stereotypes: would you recognise signs and symptoms, especially in women?

Listen to what your patient is telling you because we’re not always a textbook case

How nurses can manage conflict with children’s families

Expert advice on what to do when problems arise and how to resolve them

De-escalation techniques: 7 tips for handling conflict situations

Tension occurs in every setting – these skills can help you manage it and stay calm

De-escalation techniques: 7 tips for handling conflict situations

Tension occurs in every setting – these skills can help you manage it and stay calm

5 Most Read Articles

Honouring voice: viewing qualitative data analysis as an ethical practice in research
Why you should pay attention to the ethical significance of research’s analytic phase
Art of listening: how to understand what someone is really telling you
Tips to help you learn and practise this fundamental communication skill
Using emotional intelligence to develop and lead collaborative nursing teams
It enables leaders to connect with their teams, build trust and foster collaboration
Exploring the care work and personal need narratives of older carers
Nurses need to understand how care work is conceived within the home and what needs then arise
Person-centred care: assessing a patient’s spiritual needs, and how chaplains can help
Build your knowledge, confidence and communication skills to deliver pastoral care