Key messages

So you’ve come to the end of this resource, and although you will find the content challenging and complex, hopefully it has given you the knowledge to allow you to provide quality end of life care. Remember to be honest with yourself and don’t be afraid to admit if you feel out of your depth. You are only human after all!

You can always get support from a peer or colleague if you need to talk about a certain issue, and refer to the additional materials and research sections in this resource for extra reading.

Key messages

“It is an honour and a privilege to support and care for the person and their family during their last hours, days, or weeks of life.”

“Delivering good quality palliative care can be a deeply satisfying and rewarding experience if done with the correct resources, communications and experienced staff.”

Examples of quotes from Staff Survey 2014

Key messages

  • dying is a natural process
  • ‘one size fits all’ decision making is morally wrong
  • respond to each person compassionately even if they are not your direct responsibility
  • check that each person’s understanding reflects what they have been told
  • establish a person’s wishes and avoid assuming a lack of capacity without careful assessment
  • nutrition/hydration are regarded in law as a medical treatment
  • artificial or clinically assisted nutrition and hydration may need to be discussed
  • the NMC Code of Practice says nurses “must recognise and respond compassionately to the needs of those who are in their last few days and hours of life.” (NMC, 2015)

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