How to manage aggressive behaviour in trauma care

Nurses are expected to deal with abuse, but anger can come from vulnerable patients, and gentle words might de-escalate difficult situations faster

There was always something about emergency care, and specifically trauma care, that appeared different from other areas of nursing. Trauma nursing always excited me – the different mechanisms of injury, multiple body systems, and a broad age range of patients.

But it comes with its challenges.

Nurses are expected to tolerate anything

I have always had a strong urge to help people through their most traumatic and life-changing experiences, from road traffic collisions to violence.

Bearing witness to the vulnerability of people during these times is a privilege that I never take for