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Emergency departments (EDs) in the UK are facing unprecedented increases in attendance, and the ability to safely assess, diagnose, treat, refer or discharge patients is a national challenge. This article discusses one component of a comprehensive ED strategy created to address serious concerns identified by regulators and develop and improve services in the department at Medway NHS Foundation Trust, Kent.
Emergency Nurse. 24, 9, 19-25. doi: 10.7748/en.2017.e1647
Correspondence Peer reviewThis article has been subject to double-blind peer review and checked for plagiarism using automated software
Conflict of interestNone declared
Received: 22 September 2016
Accepted: 25 November 2016
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