How support workers have helped free up more time for cancer nurses to transform care

Macmillan’s 43 support workers have improved quality of service and patient experience

Macmillan Cancer Support’s investment in 43 support workers has improved quality of service and patient experience

  • Evaluation shows cancer support workers save clinical nurse specialists about two hours a day
  • They take on non-clinical tasks and provide emotional and practical support to patients and families
  • Role helps workforce development and skill mix as well as generating savings for the trust

A new cancer support worker role is saving clinical nurse specialists about two hours daily and improving services to patients, an evaluation has found.

The charity Macmillan Cancer Support invested £2.5 million in recruiting 43 of the workers as part of a wider programme to improve personalised care and


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