Handling difficult or aggressive patients: advice for nurses
Nurses are all too familiar with a whole spectrum of hostile behaviour – so why do patients lash out and what do you do if you’ve been attacked?
- Verbal, physical and sexual assaults on nurses is most prevalent in acute and urgent care, care of older people and mental health services
- Employers have a duty of care to protect staff and not dismiss inappropriate behaviour as trivial or merely to be expected
- One nurse recalls a traumatic assault, plus tips on keeping yourself safe and what to do if you experience violence at work
Dealing with ‘challenging’ patients, who display aggression, use offensive language and other abusive behaviours, is an uncomfortable but all
Want to read more?
Unlock full access to RCNi Plus today
Save over 50% on your first three months:
- Customisable clinical dashboard featuring 200+ topics
- Unlimited online access to all 10 RCNi Journals including Cancer Nursing Practice
- RCNi Learning featuring 180+ RCN accredited learning modules
- NMC-compliant RCNi Portfolio to build evidence for revalidation
- Personalised newsletters tailored to your interests