Mandy Day-Calder
9 tips for returning to work
How to build your confidence and competence in your role after an absence
How to write a statement of events
If your employer asks you to write a formal statement stay calm and follow these tips
What to do if you make a medication error
Nurses have a duty of candour when mistakes occur. Here’s how to handle the situation
Feeling overwhelmed by the digital workplace?
Rapid advances can be daunting. Follow these tips to improve your skills and confidence
You can be amazing too: six small changes you can make to get out of a rut
Life as a nurse can be exhausting, but it’s important to recognise your own talents
The benefits of making time to be kind
It can seem difficult when you’re under pressure, but showing kindness really does make a...
Vulnerable patients: look beyond the obvious
Patients may want to hide frailties or fears, so adopt a curious attitude towards those in your care
How to challenge the misguided assumptions we all make
You cannot take back an insensitive comment, but you can minimise the risk of it happening
How to help colleagues during real-life dramas
Supporting a nurse who is struggling can be difficult, but just listening is a good start
Show courage: Don't be afraid to ask your manager for support
It's part of a nurse's role to offer kindness and care, but how brave do they feel when asking for them themselves?
Small changes can make a big difference
When organisations are stretched to the limit, it may seem as if nothing you do could possibly make a difference. But focusing on the areas that you are able to influence can be empowering
Dealing with conflict Part 2: Managing misinformed patients
Easy access to medical information brings benefits for patients but only if the information is accurate. How should you respond when a consultation becomes challenging?
Dealing with conflict Part 1: Within the team
Working in a caring profession does not give you immunity from tensions with colleagues. Fortunately, there are techniques you can use to stop normal conflict becoming a problem
Communication: Express yourself without ambiguity
In the final article of a three-part series, health coach Mandy Day-Calder explains why what you want to say and what patients think you mean can be very different, and offers tips on how to avoid misunderstandings
Communication: What to do in a crisis
In the second article of a three-part series, health coach Mandy Day-Calder explains how a structured approach to communicating in a crisis can help avoid errors
Communication: Assert yourself, in a good way
With resources stretched to the limit, good communication is more important than ever to ensure safe and effective care. In the first of a three-part series, Mandy Day-Calder looks at how to develop an assertive style
How to stay focused on your goals in 2018
It is common as the year goes on to lose sight of the aims you set yourself in January. But however difficult the circumstances it is possible to keep moving forward
Paths to positive change: believing you deserve what you want
Valuing yourself is a vital ingredient of self-esteem but developing self-compassion can take time. Health coach Mandy Day-Calder offers advice on how to be as committed to yourself as you are to your patients