What to do if a grateful patient wants to give you a present
For nurses, accepting gifts – even if offered with the best of motives – is fraught with risk
For nurses, accepting gifts – even if offered with the best of motives – is fraught with risk
New perspectives can be just the prompt you need to question engrained behaviour
Exercise caution and show respect if you are going to express your personal beliefs
How to stay focused and avoid becoming upset by chance remarks or disagreements at work
How to build your confidence and competence in your role after an absence
If your employer asks you to write a formal statement stay calm and follow these tips
Nurses have a duty of candour when mistakes occur. Here’s how to handle the situation
Rapid advances can be daunting. Follow these tips to improve your skills and confidence
Life as a nurse can be exhausting, but it’s important to recognise your own talents
It can seem difficult when you’re under pressure, but showing kindness really does make a...
Patients may want to hide frailties or fears, so adopt a curious attitude towards those in your care
You cannot take back an insensitive comment, but you can minimise the risk of it happening
Supporting a nurse who is struggling can be difficult, but just listening is a good start
It's part of a nurse's role to offer kindness and care, but how brave do they feel when asking for them themselves?
When organisations are stretched to the limit, it may seem as if nothing you do could possibly make a difference. But focusing on the areas that you are able to influence can be empowering
Easy access to medical information brings benefits for patients but only if the information is accurate. How should you respond when a consultation becomes challenging?
Working in a caring profession does not give you immunity from tensions with colleagues. Fortunately, there are techniques you can use to stop normal conflict becoming a problem
In the final article of a three-part series, health coach Mandy Day-Calder explains why what you want to say and what patients think you mean can be very different, and offers tips on how to avoid misunderstandings