A personal touch to nurse management

Andrea Field talks to Jennifer Trueland about her career and how her ‘processy mind’ has benefited her along the way

Associate head of corporate nursing at Heart of England NHS Foundation Trust Andrea Field started her career as a staff nurse in elderly acute care. Since then she has stepped up into a range of project management, leadership and recruitment roles. Here, she talks to Jennifer Trueland about her journey and how her ‘processy mind’ has benefited her along the way

Abstract

When Andrea Field worked at Solihull Hospital, she was often affectionately known as the cubicle cleaner and tea maker.

Her actual job title was associate head nurse with Heart of England NHS Foundation Trust (HEFT), but she frequently spent time in the acute medical unit (AMU).

‘I think it’s important to go back for a top up,’ she laughs. ‘I might not know how to use the latest pump or other equipment in the AMU, but I can give meals, talk to patients and make them a cup of tea; for me, that contact is really important.’

The personal touch has been a key part of Ms Field’s career, from the moment, as a schoolgirl, she thought she might give nursing a go to her current role in the corporate nursing team, focusing on workforce.

A stint of community service, involving talking with elderly people, made her think nursing could be a good choice.

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This article was first published in print under the original title 'The personal touch' in Management: volume 22, issue 7

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